Dear Customer, Client
Thank you for your visit to our site: www.https://parisparfums.fr/en/ In order to avoid any confusion or misunderstandings, you will find below after the conditions of sale that condition all the sale of Paris Perfumes and the customer.
In general, in order to navigate quietly, you can visit the Paris Perfumes .fr website without having to give us any personal information. However, we may need, in some cases, to know personal information such as your name, first name, home, email address, region, country. If you do not want personal information about you to be collected, be careful not to provide us with such information.
When you visit our website, we also collect some information with automated means, using technologies such as cookies, web server log files, and web tags.
In accordance with the applicable legislative and regulatory provisions, it is recalled that the validation of the order form as specified in these CGVs, constitutes an electronic contract between the parties that are evident between the parts of the entire order and the payment of the sums due in execution of said order.
These conditions of sale are concluded by the company Paris Perfumes with the capital of 46400 € euros whose head office is in Thann at 68 rue de la First Army-68800 registered in the register of commerce and companies of the SCR under the number SIRET: 94645187900013 hereinafter referred to as "Paris Perfume" and on the other hand, by any natural or legal person wishing to proceed to a purchase via the Paris Perfume website.
Object of C.G.V.
These conditions of sale aim to define the contractual relations between Paris Perfumes and you the buyer on the conditions applicable to any purchase made through the Paris Perfumes merchant site, that you be professional or consumer. The acquisition of a fragrant product or beauty through this site implies without reservation acceptance of yourself and present conditions of sale and use. These conditions of sale and use shall prevail over any other general or specific conditions not expressly approved by Paris Perfumes reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the order by the buyer. Characteristics of the proposed goods and services The products and services offered are those listed in the catalog published in the Paris Perfume website These products and services are offered within the limits of available stocks. Each product is accompanied by a description established by the supplier. The photographs of the catalog are the most loyal possible but can not ensure a perfect similarity with the product offered, especially with regard to the colors.
Perfume and VAT product rates
The prices listed in the catalog are TTC prices in euros taking into account the VAT applicable on the day of order. The intra-Community VAT number of Paris Perfumes is: FR70946451879
Any change in the rate can be passed on to the price of products or services. Paris Perfumes reserves the right to change its prices, however, be heard that the price in the catalog on the day of the order will be the only one applicable to the buyer. The prices indicated do not include, transportation and delivery costs provided that they take place in the geographical areas provided below. Geographical area The online sale of the products and services presented on the site is reserved for buyers who reside in France, in the DOM-TOM or Monaco and for deliveries required in these geographical areas. For the countries of the European Union, the buyer will have the opportunity to order online. Delivery times usually observed will be modulated and will be adapted to the zone or country delivered and can not be guaranteed. The company Paris Perfume invites the buyer to get closer to the sellers to know the deadline for his delivery according to the country where he wishes to be delivered.
ORDERS
The buyer, who wishes to buy a product or service must have:
- fill in the identification form on which it will indicate all the coordinates requested or give its customer number if it has one;
- fill in the order form online by giving all the references of the selected products or services.
In accordance with the Data Protection Act and the European Regulation 2016/679 of 27 April 2016 said General Regulations on Data Protection, (RGDP), the Customer has, at any time, a right of access and rectification of his personal data, as well as to request. Erasing, to oppose their treatment for legitimate reasons and to obtain limitation or portability to the extent that this is applicable. These rights may be exercised with the staff of Paris Perfumes. or via the customer service. Proof of identity can be requested in some cases, for reasons of security and data protection.
- validate after checking it ;
- make payment under the planned conditions ; ;
- confirm order and regulation:The confirmation of the order entails the acceptance of these conditions of sale and use. The recognition of having perfect knowledge and the waiver of availing themselves of its own purchasing conditions or other conditions. All the data provided and the registered confirmation will vaudden proof of the transaction. Confirmation will be worth signature and acceptance of the operations carried out. The Paris Perfects company will communicate by email mail confirmation of the registered order and the different stages of preparation and delivery. However, it is specified that each order can not exceed an amount greater than 950 € uros. Beyond the buyer must contact the administrative department by email at the following address emmanuel.roy@parisparfums.fr A quick response will be provided according to its request. In addition, the same card number can not stand 3 times the same day on the Paris Perfumes.fr website for a cumulative amount of 800 € maximum if there are several orders, and over a reference period of 3 days.
- Cancellation of the order
Once the payment is made, the customer can not change his order. However, if the order has not yet been prepared by Paris Perfume, the customer can cancel his order by contacting the customer service at the following numbers: 03 89 45 37 37 - 03 89 37 07 22 - 06 95 94 64 64 from abroad: 00 33 3 89 45 38 37 / 00 33 3 89 37 07 22/00 33 6 95 94 64 64 64
With or without the creation of a customer account, the customer always has the possibility of using his right of withdrawal, whose modalities are described below.
In this case, the Customer will be informed by e-mail of the cancellation of his order and, if necessary, shall be reimbursed by Paris Perfumes of the sums he has paid before the cancellation of his order.
- Withdrawal
The right of withdrawal applies only to natural persons.
a) In case of definitive unavailability, and according to the availability of the beauty products or perfumes with our suppliers, Paris Perfumes will immediately refund you or within a few days, but before 14 days on the bank account debited during the order, the sums collected according to the terms of these conditions general sales.
b) In accordance with the Consumer Code, the consumer has a period of fourteen calendar days to return, at his own expense, the products do not suit him. This period runs from the day of receipt of the consumer order.
All return can be reported beforehand from the Paris Perfume Customer Service by phone at 03 89 45 38 37 or 03 89 37 07 22 or 06 95 94 64 64 The product must be returned to Paris Perfumes 68 rue de la First Army 68800 Thann
Scented or beauty products (perfume, cosmetics, ambient perfumes, scented candles) not set by an anti-violation system can not be exchanged or returned for hygiene issues. The return package must contain: the product (s) that are the subject of the return, the order number and the date of the order on the order confirmation email. The consumer may in parallel formulate his request by email at the address below.
Any return or refund request must contain the items of the following form:
Please make a copy by mail or mail
"For the attention of:
Paris Perfumes 68 rue de la First Army 68800 Thann - France
email: emmanuelroy@parisparfums.fr
I shall notify you by the present my retraction of the contract on the sale of the product flavored below:
Ordered: ...............................
Order No.: .................. ..
Customer name: ...................
Client Address: ......................
Purpose of the application:
- Return of the product and refund request (*)
- Exchange of the product (*) (specify with what other reference you want to exchange) ..............................................................
Customer's signature (only in case of notification of this paper form):
Date:
(*) Scratch unnecessary mention.
Address this mail in registered letter with acknowledgment of receipt. "
Attention, however, in accordance with Article L121-20-2 (3 °), the consumer can not return the scented products (s) and claim a refund if the product (s) are custom flasks with a burning engraving, depending on the consumer specifications.
Paris Perfumes undertakes to repay the consumer from all amounts paid. The refund will take place on the account debited during the order, upon receipt of the package, within a few days and within a maximum of fourteen days after the exercise of the right of withdrawal by the consumer, subject to compliance with the above conditions mentioned.
Non-compliant perfume products
For any non-compliant product, you will need to contact the Paris Perfume Consumer Service, either by email at the address emmanuelroy@parisparfums.fr either by phone at +33 (0) 3 89 37 07 22 (from 9am-12h / 14h to 18h30, Paris Time, Tuesday to Saturday.
The consumer service will then show you the process to follow. The products must be returned in their original packaging and packaging with copy of the invoice. Returns must be made by recommended A. R. Paris Perfumes does not accept the parcels addressed in port due. Any risk related to the return of the product (s) is the responsibility of the consumer.
Upon receipt of alleged non-compliant products (s), Paris Perfumes will carry out as soon as possible a control of the product (s). If the non-compliant nature of the product (s) was confirmed, Paris Perfume shall then proceed to the bank account, on the bank account debited during the order, of the non-compliant product (s) within a very short time but not possible to go beyond fourteen days after the receipt of non-compliant products
DELIVERIES
The company Paris Perfumes makes every effort to deliver customers as soon as possible. Any order placed before 13:30 leave and will be shipped the same day through the delivery man selected by Paris Perfumes.
Deliveries are made at the address indicated in the order form that can only be in the agreed geographical area. The risks are the responsibility of the purchaser from the moment the products have left the premises of Paris Perfumes. In case of damage during transport, (damaged or torn parcel before opening) the motivated protest must be made with the carrier and our services within three days of delivery. Our delivery times are very short. Nevertheless, these delivery times are given only in common capacity; If these exceed a maximum of thirty days from the order and in case of force majeure, the sales contract can be terminated and you will be reimbursed as soon as possible. For deliveries outside of France, the customer will be able to get closer to the sellers Paris Perfumes to know the deadlines and the terms of delivery.
Delivery delays
The services of the French Post will be privileged, but any other carrier may be selected by the Paris Perfects company. If the maximum delivery period of thirty (30) days and if the product (s) ordered (s) have not yet been shipped, the consumer may exercise his right of termination of the order, either by email at the address parisparfumsthann @gmail.com or emmanuelroy@parisparfums.fr , by phone at 00 33 3 89 45 38 37 (9:30 - 18:30 from Tuesday to Saturday / 14:00 18:30 on Monday but also at 00 33 3 89 37 07 22 (from 9h-12h / 14h to 18h30), Time of Paris, Tuesday to Saturday. As of the exercise of the right of denunciation, Paris Perfume shall make a refund, on the bank account debited during the order, as soon as possible, to the exclusion of any other compensation.
In case of partial delivery, the delivery may be made in several times, and this right will only concern the non-delivered balance of the order. Any delivery delay should be reported as quickly as possible by the consumer, either by email at the address parisparfumsthann @gmail.com or emmanuelroy@parisparfums.fr , By phone at +33 (0) 3 89 37 07 22 (from 9am-12h / 14h to 18h30), Time of Paris, Tuesday to Saturday, so that Paris Perfume can make a survey of the delivery service.
The consumer must be informed that the duration of an investigation is random, Paris Perfumes does not master its realization. If during this investigation, the package is found, it will immediately be rerouted at the designated delivery place in the delivery note. Nevertheless, if at the end of this inquiry it was confirmed the loss of the package containing the product (s), Paris Perfume will, at its expense, carry out a re-expedition of the product (s) to the consumer.
Legal guarantees of products sold
All products provided by Paris Perfégs benefit from the legal guarantee provided for in Articles 1641 and following of the Civil Code. In case of non-conformity of a product sold, it can be returned. Paris Perfumes will resume it, will exchange it or reimburse it. All claims, requests for exchange or refund must be made by post at the following address: Paris Perfume 68 rue de la First army 68800 Thann-France within thirty days of delivery.
You have a period of two years from the issuance of the property to obtain the implementation of the legal guarantee of compliance in the event of a lack of compliance. During this period, you must be required to establish that the existence of the defect of conformity and not the date of appearance thereof.
The legal warranty of compliance gives you the right to the repair or replacement of the property within thirty days of his request, at no cost and without inconvenience for you.
If you ask the good repair, but that Paris Perfumes you imposes replacement, the legal warranty of compliance is renewed for a period of two years from the date of replacement of the property.
You can obtaining a reduction in the purchase price by keeping the property or terminating the contract by getting full repay against the return of the property, if:
1 ° Paris Perfumes can't repair replace the fragrant product ;
(2) the repair or replacement of the perfumed product occurs after a period of thirty days ;
(3) the repair or replacement of the perfumed product causes a major disadvantage for you.
(4) the non-compliance of the fragrant product persists despite the attempt to comply with our services that remained unsuccessful.
You also entitled to a reduction in the price of the property or the resolution of the contract when the lack of conformity is so serious that it justifies that the price reduction or the resolution of the contract is immediate. You may not be required to ask for the repair or replacement of the property beforehand.
You are not entitled to resolving the sale if the lack of conformity is minor.
Any period of immobilization of the perfumed product for repair or replacement suspends the guarantee that remained to be running until the delivery of the property reset.
The rights mentioned above result from the application of Articles L. 217-1 to L. 217-32 of the Code of Consumer.
Paris Perfume informs and respects your rights:
Legal information of consumption
https://www.legifrance.gouv.fr/loda/id/LEGIARTI000045980946/2022-07-01/
The consumer has a period of two years from the issuance of the property to obtain the implementation of the legal guarantee of conformity in the event of a lack of conformity. During this period, the consumer is obliged to establish that the existence of the defect of conformity and not the date of appearance of it. When the property sales contract provides for the provision of digital content or digital service continuously for a period of more than two years, the legal warranty is applicable to this digital content or digital service throughout the expected supply period. During this period, the consumer is required to establish that the existence of the defect of conformity affecting the digital content or the digital service and not the date of appearance thereof. The legal warranty of compliance carries obligation for the professional, if any, to provide all the updates necessary to maintain the compliance of the property. The legal warranty of compliance gives the consumer right to the repair or replacement of the property within thirty days of his request, at no cost and without major inconvenience for him. If the property is repaired as part of the legal conformity warranty, the consumer has a six-month extension of the initial warranty. If the consumer calls for the repair of the property, but that the seller imposes the replacement, the legal guarantee of conformity is renewed for a period of two years from the date of replacement of the property. The consumer can achieve a reduction in the purchase price by keeping the property or terminating the contract by being reimbursed in full against the return of the property, if: (1) the professional refuses to repair or replace the property ; (2) the repair or replacement of the property occurs after a period of thirty days ; (3) the repair or replacement of the property caused a major disadvantage for the consumer, particularly when the consumer definitively supports the cost of recovery or removal of the non-compliant, or if it supports the installation costs of the repaired or replacement ; (4) the non-compliance of the property persists despite the attempt to comply with the seller remained unsuccessful. The consumer is also entitled to a reduction in the price of the property or the resolution of the contract when the lack of conformity is so serious that it justifies that the reduction of the price or the resolution of the contract is immediate. The consumer is not required to seek the repair or replacement of the property beforehand. The consumer is not entitled to the resolution of the sale if the lack of conformity is minor. Any period of immobilization of the property for its repair or replacement suspends the guarantee that remained to be running until the delivery of the property remitted. The rights mentioned above result from the application of articlesL. 217-1At L. 217-32 of the Consumer Code. The seller who obstructs bad faith to the implementation of the legal guarantee of conformity incurs a civil fine of a maximum of 300 000 euros, which can be increased up to 10% of the average annual turnover (article L. 241-5 of the Consumer Code). The consumer also benefits from the legal guarantee of hidden defects in application ofarticles 1641 to 1649 of the Civil Code, for a period of two years from the discovery of the defect. This guarantee entitles you to a price reduction if the property is kept or a full refund against the return of the property. |
RESPONSIBILITIES
The seller, in the online sales process, is only held by an obligation of means; Its responsibility can not be initiated for damage resulting from the use of the Internet network such as loss of data, intrusion, viruses, termination of the service, or other involuntary problems. Intellectual property. All elements of the Paris Perfume site are and remain the intellectual and exclusive property of Paris Perfumes.
Nobody is allowed to reproduce, exploit, rebroadcast, or use, even partly, even partly, site elements they are software, visual or sound. Any simple or hyperlink is strictly forbidden without an express written agreement of Paris Perfumes
DATA IN PERSONAL CHARACTERS
In accordance with the Act respecting IT, Files and Freedoms of 6 January 1978 and L. 223-2 of the Consumer Code. Nominative information relating to buyers may be automated. Paris Perfume reserves the right to collect information about buyers including using cookies.
The information collected. Buyers may oppose the disclosure of their contact information by reporting it to Paris Perfumes in accordance with the Data Protection Act and the European Regulation 2016/679 of 27 April 2016 said General Regulations on Data Protection (RGPD), the Customer has, at all Moment, a right of access and rectification of his personal data, as well as to request the erasure, to oppose their treatment for legitimate reasons and to obtain the limitation or the portability to the extent that it is applicable.
These rights may be exercised with the staff of Paris Perfumes. or via customer service, as well as by email. Proof of identity can be requested in some cases, for reasons of security and data protection. Similarly, users have a right of access and rectification of data concerning them, in accordance with the law of 6 January 1978. Automated information processing, including the management of e-mail addresses of the users of the site was the subject of a declaration to the CNIL
Online litigation and laws
Despite all the attachment we have to personalized customer service, you consider that a dispute is born between you and Paris Perfumes.
To help you, you can find different useful information to this electronic link of the Platform for Online Litigation Regulations (RLL) :
https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.shown&Ing=FR
We inform you that:
- these general conditions of sale and the contractual relations between Paris Perfume and the customer are governed by French law. Any dispute born from the application or interpretation of the general conditions of sale is, in the absence of an amicable arrangement, the jurisdiction of the French courts.
- In accordance with Article L.611-1 et seq. Of the Consumer Code, you shall also be informed of the possibility of resorting, in the event of a dispute, the consumer mediation procedure, the conditions of which are set by the title I of Book VI of the Consumer Code.
The Paris Perfume Mediation Service is the CNPM Online Mediation Service-Mediation-consumption accessible at URL: https://www.cnpm-mediation-consommation.eu/ or at the mailing address: CNPM- Mediation-consumption (Consumer Mediation Service) Located at 27 Avenue de la Liberation - 42400 Saint Chamont.
In order for the referral of the CNPM to be admissible, the latter must include: your postal coordinates, e-mails and telephone as well as the names and complete address of Paris Perfumes, a brief statement of the facts, and the proof of the prior procedures made. A request must be sent in writing to the Paris Perfume Customer Service before any request for mediation to the NPCM.
Foreign customers can also turn to the Consumer Mediation Assessment and Control Commission website accessible at the URL: https://www.economie.gouv.fr/mediation-conso
Force majeure
None of the parties (Paris Perfume, its partners and all customers) will have failed in its contractual obligations, as their execution will be delayed, hindered or prevented by a fortuitous case of force majeure. Will be considered as a case of force majeure any orresistible circumstance, external to the parties, unpredictable, inevitable, independent of the will of the parties and which can not be prevented by the latter, despite all the reasonably possible efforts.
The part affected by such circumstances shall notify the other within ten business days of the date on which it will have been aware.
The two parties will then move closer, within three months, unless impossible due to the case of force majeure, to examine the incidence of the event and agree on the conditions under which the execution of the contract will be continued.
If the case of force majeure has a duration greater than a period of one month, these general conditions may be terminated by the injured party.
Expressly, are considered as case of force majeure or incidental cases, in addition to those who are usually selected by the case law of French courses and courts: the blocking of transport means, earthquake, fire, storms, flood, lightning, stopping telecommunication networks or difficulties specific to telecommunication networks external to customers.
Archiving and evidence
Paris Perfume will archive orders and invoices on reliable and sustainable support constituting a faithful copy in accordance with the provisions of Article 1348 of the Civil Code. The computerized registers of Paris Perfumes will be considered by the parties as proof of communications, orders, payments and transactions between the parties. Dispute Settlement These online sales conditions are subject to French law.
C.G.V. CHANGES
We reserve the right to update these conditions at any time. The information will be given on the first page of our site, at the usual location of our C.GV.. It is your responsibility to read these changes. The changes will apply to the use of the site after we make this announcement. If you do not want to accept new conditions, you should not continue using the site. If you continue to use the site after the effective date of the modification, your use of the site indicates that you accept the new conditions; and modify or remove, temporarily or permanently, this site and the material it contains (or any part) without notice and you confirm that we will not be responsible for you for any modification or removal of the site or its content.
C.G.V. PARTIAL
If one or more stipulations of these Terms and Conditions are held for not validated or declared such pursuant to a law, settlement or following a final decision of a competent court, the other stipulations will keep all their strengths and launches.
Physical contacts of perfumes
1) Mulhouse 13 rue du Sauvage. 68100 - France +33 (0) 3 89 45 38 37. parisparfumsthan @gmail.com or emmanuel.roy@parisparfums.fr
2) Thann. 68 rue de la 1st army, 68800 - France +33 (0) 3 89 37 07 22. parisparfumsthan @gmail.com or emmanuel.roy@parisparfums.fr
We wish you a very nice visit on our scented paris perfumes.fr
Emmanuel and Martine Roy and all his team.