How to get delivered?, We tell you everything:
1) Preamble
The products are delivered to the address indicated on the purchase order. When ordering on the Paris Perfume website, please grab your details: a simple typing fault and your package arrives 500 km from you ...
2) Shipping costs
The dimensions of the packaging packages are studied and appropriate, your items are properly protected and packaged.
Shipping costs include packaging fees and shipping costs for any amount less than € 89.50 all year round and € 99.50 during sales. We recommend that you consolidate all your articles in one order.
3) Shipping your order
The company Paris Perfumes makes every effort to deliver customers as soon as possible. Any order placed before 13:30 leave and will be shipped the same day by the delivery man selected by the company Paris Perfumes.
4) Our carriers
They are shipped in Colissimo by the first French carrier: the post in general throughout France and / or through the partners Colissimo internationally:
- UPS or DPD with a tracking number
- and handed over with or without signature ...
Please contact us before choosing this mode of delivery (UPS), as it can result in additional fees. Whatever the mode of delivery chosen, we can send you a link to track your parcel online.
5) at the reception of the package
All products depart from our perfumes in perfect condition.
You must report to the delivery man or any other person, the slightest trace of shock (Traces of crushing, holes, etc ...) on the package, and make it notify with the deliveryman or any other representative.
If the deliveryman refuses you to notify him, do not accept the delivery. The fragrant product will be returned immediately at no cost. The exchange of any declared product, at posteriori, damaged during transport, without any reservation being issued at the reception of the package, can not be supported.
6) Deliveries Postal mailbox
Paris Perfume makes you attentive that the mailboxes that allow you to receive your packages during your absence are regularly vandalized or open to your knowledge and emptied of its content. The company Paris Perfumes strongly advises you from:
- monitor the arrival of the delivery man and the deposit of your package in your mailbox to retrieve it as soon as possible
- Choose Delivery Colissimo Point Relay If you are not at your address all day.
7) Follow 24 hours your order
At each key stage, Paris Perfumes informs you of the delivery of your online parcel:
- Accepted payment ➡Order confirmation
- Under preparation ➡Your order is being processed
- During shipping ➡The package is ready to go
- Shipped➡ Your order has left our perfumery
- Your colissimo number ➡Within 24 hours after shipping (check your spam)
- Delivered ➡Reception confirmation
- 24 hours after delivery➡ Customer Review Request
8) Tracking your package
As soon as the parcel is supported by Colissimo, you receive:
➡ an e-mail with your tracking number
➡ a link to track real-time delivery
9) Your parcel delivered
You have received your fragrant package, open it with great sweetness! Paris Perfume spoiled you in samples. All you have to do is enjoy your scented beauty.
10) Your opinion counts
You have received everything and discovered your scented and / or cosmetic products; Leave us a review, it will help us!
Beautiful scented tour on our online site.